For families in the first days and weeks
After a death: what to do, in order
A one-page checklist, in order of urgency, from keeping the phone active to closing online accounts. Prints on a single page.
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For funeral and end-of-life professionals
Help families with the part no one prepares them for
After a death, families are left with phones, email, bank and online accounts, often with no passwords and no idea where to start. These free resources give them a clear, calm place to begin.
Print them, share them or hand them over. No cost, no sign-up.
For people planning ahead
Make it easier for the people you love
A fill-in list of accounts and wishes, with no passwords written down. Prints as two pages to keep with a will or advance care directive.
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A longer guide to print or share
The First Steps Guide
Thirteen pages on where accounts are usually found, what people often miss, what’s urgent and what can wait, with an account tracking sheet. Free to download, no sign-up.
Download PDF (1.5 MB)
For families who don’t know where to begin
Not sure where to start?
Plain answers on what needs attention first, recovering access to phones and email, and finding accounts people often miss.
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Add us to your resources
Copy this into your website, family information pack or follow-up email.
Managing a loved one’s phone, email, bank and online accounts after a death? Digital Resonance has free, step-by-step Australian guides and a printable checklist of what to do, in order. digitalresonance.co
Tell us what would help
These resources are shaped by conversations with funeral directors, doulas and families. If something is missing, unclear, or would be more useful in a different form, I’d love to hear from you.
hello@digitalresonance.co